Data privacy statement

We collect (personal) data to operate effectively and provide you the best experiences with our services. We appreciate the trust placed in us. The term “personal data” is defined in the Federal Data Protection Act. This data is defined as individual details of the personal or material circumstances of a specific or specifiable natural entity. Such data includes, for example, your name, (email) address, telephone number or date of birth.

We will adhere to the relevant applicable legal regulations, in particular, the regulations laid down in the Federal Data Protection Act and the German Telemedia Act.

The (personal) data we collect depends on the resources, services and features you use, and can include the following: Name and contact data, credentials, (demographic data,) payment and usage data, mouse strain information, purchase order numbers, VAT-ID of your institution. We collect data about the services you use and the resources you order. We collect data about the quality of our resources and services and any problems you experience with them. This data helps us to diagnose problems, and to improve our resources and services. 

We use the (personal) data we collect to provide you the resources and services we offer. We use the data to communicate with you, for example for answering general enquiries, sending service status updates, asking for feedback on user satisfaction and informing about INFRAFRONTIER activities. Data is also used for preparing benchmarking reports to e.g. monitor the number and type of mouse strains archived or distributed, the numbers and affiliations of users, service times and user satisfaction.

We share your (personal) data as necessary to complete any transaction or provide any resources and services you have requested or authorized.

We share your (personal) data with INFRAFRONTIER partners at EMMA nodes or mouse clinics, as appropriate, for them to provide the resources and services of our distributed research infrastructure. The INFRAFRONTIER partners ( have access to the data by inclusion in e-mail notifications, via our internal data portal (where the partners update service progress) and on our internal benchmarking server (see above).

Database curators at CNR Monterotondo, Italy have full access to our mouse strain and user database.

The data that has been submitted to us in the context of the INFRAFRONTIER/EMMA mouse strain archiving service is forwarded to members of the external EMMA Evaluation Committee (Members listed at If strains are accepted for archiving and not covered by a grace period, we display producer (and additional owner, if applicable) name and affiliation, as well as mouse strain information on the public EMMA strain search (example: Mouse strain names (without contact information) and their availability at EMMA are also displayed in the International Mouse Strain Resouce (IMSR) at Strain details with submitter name and affiliation is forwarded to Mouse Genome Informatics (MGI) for approval of official nomenclature (

To distribute the INFRAFRONTIER newsletter, your email address is shared with Cyrano Kommunikation GmbH, Münster, Germany ( If you do not wish to be included in mailings, you can unsubscribe at or ask to be removed by mailing to

You have choices about the data we collect. When you are asked to provide (personal) data, you may decline. But if you choose not to provide data that is necessary to provide a service or feature, you may not be able to use that service or feature.

The web server will collect general information whenever an Internet website is accessed, for example, the type of web browser, the operating system used, the screen name of the Internet service provider, the IP address of the computer used, the Internet website from which you have accessed our company website, the individual pages accessed on our website, the data and duration of your visit to our website.  Only few authorized persons who are involved in the support of the server have access to the data of the web server. Data which may allow identification (e.g. your IP address, date, time and pages visited) are stored in our servers for statistical purposes. The IP address is not used for the identification of the user, and no user profiles which are related to particular individuals or pseudonymised are prepared. We reserve the right to carry out a statistical evaluation of anonymized data records.